Live / Mobile
nanad88 keeps your bKash and Upay transactions tied directly to your account balance, so the moment a deposit clears you can head straight to the lobby without a detour through support.
Getting money into your account starts at the cashier section — look for the Deposit option once you are signed in. We support bKash and Upay as local wallet routes, so the path from your phone to your account balance is short.
Log into your nanad88 account and navigate to the Deposit section. The available wallet options and current limits are displayed there — follow exactly what the screen shows.
Pick the wallet that matches the account registered under your name. We support bKash and Upay for local deposits. Only use a wallet you own — third-party wallet transfers create verification problems later.
Type the amount within the range shown on screen. Review the details once, then confirm. Your wallet app will prompt you to authorise the transfer on its end before the transaction moves.
Once the wallet confirms the transfer, your nanad88 balance reflects the deposited amount. If it does not update, note the wallet transaction reference and contact support with that detail ready.
Withdrawals follow a similar path to deposits — you open the cashier, select the withdrawal option, and choose the wallet you want funds returned to. Because we verify wallet ownership as part of the account setup, the wallet you withdraw to should match what is already on your account.
After signing in, go to the cashier and select Withdraw. The screen shows available payout routes and the amount range currently active on your account. Read those figures before you type anything.
Select the wallet — bKash or Upay — already linked to your account. Sending funds to a different wallet than the one on record adds a verification step that delays the request.
Type the withdrawal amount within the on-screen limits. Confirm your details, then submit. The request enters the processing queue and you will see a reference number — save it.
Your account history shows the withdrawal status. If it stays in pending, contact support with the reference number. They can tell you the current position and any action needed from your side.
Verification on your nanad88 account is handled through the fields and prompts shown directly in your account settings area — we do not maintain a separate document checklist published outside of that screen. When you are asked to verify, open your account profile and follow the instructions displayed there.
Navigate to your profile or account settings once signed in. The verification section shows which steps are complete and which are still open. Follow the sequence shown — steps may depend on each other.
Fill in only what the screen asks for. Do not add documents or information that the form does not request. If a field is greyed out or not visible, it does not apply to your current account stage.
If bKash or Upay appears in the verification flow, confirm that the wallet number on your account belongs to you. A mismatch here will block withdrawals until it is resolved through support.
If you complete a step and the status does not update, or a prompt repeats, contact our support team with a description of where you are in the process. They can check the account state and tell you what is pending.
Your deposit and withdrawal options at nanad88 are built around the local wallets most members already use day to day.
Bangladesh's widely used mobile wallet. Link your bKash number to your nanad88 account and use it for both deposits and withdrawals through the cashier.
Local digital wallet accepted on nanad88. Use Upay for account top-ups and to receive payouts back to your registered wallet number.
Where available in your region, bank transfer appears as an option in the cashier. Follow the account details shown on screen — do not use saved details from a previous session.
Every deposit and withdrawal on nanad88 generates a reference that appears in both your wallet's transaction history and your nanad88 account history.
Every transaction generates a unique reference in both your wallet app and your nanad88 account history. Note the reference immediately after a deposit or withdrawal — it is the single most useful detail for any support conversation about that transaction.
Your nanad88 transaction history shows statuses such as pending, processing and completed. These reflect the current stage of the transaction on our side. A pending status means the request is in queue, not that it has failed.
Sign into your nanad88 account and open the transactions or history section. Each entry shows the date, amount, method and current status. Filter by date or method to find a specific record quickly if the list is long.
Screenshot the wallet confirmation and note the nanad88 reference before closing any screens. If a discrepancy appears later, this evidence lets support match both sides of the transaction without delay or back-and-forth.
Your nanad88 account and wallet connection are protected through a combination of domain verification, identity checks and wallet ownership confirmation. Before you enter any credentials, confirm the address bar shows nanad88 — do not log in through a link forwarded in a chat or email if the domain does not match exactly.
Always check that the site address is nanad88 before logging in. Phishing pages copy the look of a site but cannot match the exact domain. A one-character difference in the address means you are not on nanad88. Bookmark the correct address after your first visit.
Your account uses identity checks to protect access. These checks appear in your account settings when they are required. Follow only the prompts shown inside your account — we will not ask you to verify identity through an external link, email attachment or third-party form.
The bKash or Upay wallet linked to your account must be owned by you. We match the wallet number against your account details during the verification process. Using someone else's wallet to deposit or withdraw creates a mismatch that holds transactions and requires a manual review.
Contact nanad88 support only through the channel listed on nanad88 — the live chat or contact section shown when you are signed in. If a support message arrives through an outside channel asking for payment details or credentials, treat it as suspicious and report it through the official route.
These are the questions we see most often from members using the deposit, withdrawal and account verification features. If your situation is not covered here, the support team on nanad88 can look at your account directly.
Sign in, open the cashier and select bKash as your deposit method. The screen shows the current limits and account details. Follow the prompts, authorise the transfer in your bKash app, and your nanad88 balance updates once the wallet confirms the transaction.
You can withdraw to the bKash or Upay wallet already linked to your nanad88 account. The wallet must match the one registered under your name. Open the cashier, select Withdraw, choose your wallet, and follow the on-screen steps to submit the request.
Check your bKash or Upay transaction history for a completed status and note the reference number. Then contact nanad88 support through the published channel on nanad88 with that reference. The team can trace the transaction on both sides and confirm the current position.
Pending means the request is in our processing queue, not that it has failed. Open your account history, copy the withdrawal reference number, and contact support through nanad88. Sharing the reference number lets the team check the exact stage without manual searching.
Yes. Your bKash or Upay wallet must match the details on your account before a withdrawal goes through. If verification is required, you will see a prompt in your account settings. Complete each step shown there. Contact support if a step does not progress after you submit.
The current minimum and maximum amounts for deposits and withdrawals are shown on the cashier screen when you select a method. We do not publish fixed figures outside the cashier because they can change. Always check the screen before you enter an amount to avoid a declined transaction.