Live / Mobile
These terms set out the rules that apply when you open an account on nanad88 and use our lobby, wallet, and payment tools — including bKash and Upay transactions. Access to our platform depends on your local law and eligible region, so read through these conditions before you start.
When you create an account on nanad88, you enter into an agreement with us that governs everything from your login credentials to how your wallet balance is handled. These terms apply to all activity on the platform — browsing the lobby, placing activity, funding your account through bKash or Upay, and reaching our support team. Access to nanad88 is subject to local law in your jurisdiction. We do not confirm eligibility for any specific region; it is your responsibility to check whether using this platform is permitted where you are located. If access is restricted under local law, these terms still apply to any prior use. We may update these terms from time to time. When we do, the revised version is posted on this page with the update noted. Continuing to use your account after a change means you accept the updated conditions. If you disagree with a change, the right step is to stop using the platform and close your account through the account settings page. These terms are written in English and that version controls in any dispute about meaning. Where a translated version exists for reference, the English text takes precedence.
Not every interaction with nanad88 is covered the same way. The scope of these terms is specific — knowing where the boundaries sit helps you understand your position clearly.
Your username, password, and session activity all fall under these terms. You are responsible for keeping your login details secure. We act on instructions from a verified session, so account safety starts with you.
Deposits and withdrawals processed through bKash or Upay are covered here. Transaction records are held in your account history. Disputes over a specific transaction should be raised through our support route with the reference number from your wallet.
The games, lobby layout, and promotional notices we publish are part of the platform we operate under these terms. Content is subject to change, and availability of specific titles from Pragmatic Play, Joker, Spadegaming, CQ9, or JDB may vary.
Payment processors like bKash and Upay operate under their own separate terms. We are not responsible for delays or errors that originate on the payment provider's end. Any dispute with a payment provider follows their process, not ours.
These terms are not just obligations on your side — they also define what you can do. If you want to review the transaction records tied to your bKash or Upay deposits, open the transaction history section in your signed-in account area. Every deposit and withdrawal entry carries a reference number you can use if you need to raise a question. You can update your account details — contact information, preferred payment method, and communication settings — directly from the account settings page. If something looks wrong in your profile, correct it there before contacting support, since our team works from the data held on file. You also have the right to request account closure. Submit that request through the account page or contact our support team directly. We aim to process closure requests and confirm the outcome via the contact method on your account.
Open the transaction history tab in your account to see every bKash and Upay movement. Each entry shows the amount, status, and a reference number you can quote to support.
Use the account settings page to update your contact details or payment preferences. Corrections made before a dispute is raised are processed faster than corrections made after.
If any part of these terms is unclear, send your question through the support channel. Reference the specific section you are asking about so the team can give you a direct answer.
You may close your account at any time from the account page. We confirm closure via the contact method on your account, and your transaction history remains accessible for a defined retention period.
Questions about these terms, your account rights, or a specific transaction covered by this policy can be sent through the channels below. Use the route that suits your situation — live chat is practical for quick clarifications, while email works better for detailed written requests that need a paper trail.
Open the chat widget from any page while signed in. Give the agent your account reference and the section of the terms you are asking about.
Send a written query to our support address listed on the contact page. Include your account ID and a description of the issue so we can match it to your record.
The help centre linked in your account dashboard covers common questions about terms, wallet policy, and transaction disputes. Check there first for faster answers.
Your account data — login details, transaction records, wallet history — is held in line with the obligations described in these terms and our privacy policy. We do not share your personal information with third parties outside the payment processors you choose, such as bKash or Upay, and those processors handle your data under their own published policies.
We use cookies to keep your session active across devices and to remember your lobby preferences. You can review cookie settings in your browser, though disabling session cookies will affect your ability to stay logged in.
We keep your account and transaction records for the period required under applicable rules. After account closure, your transaction history is retained for the defined retention window before deletion.
Your account is protected at login by your credentials. We recommend using a unique password not shared with other services. If you suspect unauthorised access, contact support immediately and change your password from the account page.
To request a correction to your stored account data or to ask how your information is used under these terms, contact our support team in writing with your account ID and the specific request.
These are the questions we hear most often about how our terms work in practice. If your question is not covered here, reach out through the support routes listed above.
Access depends on local law and eligible regions. It is your responsibility to confirm that using nanad88 is permitted in your location. These terms apply to your use of the platform regardless of where you access it from.
We post the updated terms on this page. If you continue using your account after the update is live, that counts as acceptance of the new version. If you disagree, close your account before the new terms take effect.
Yes. Open your transaction history in the signed-in account area, find the relevant entry, and note the reference number. Raise the dispute through our live chat or email support route with that reference. Disputes involving the payment provider directly follow their own process.
Go to the account settings page while signed in and select the account closure option. Alternatively, contact our support team in writing. We confirm closure via the contact method on your account record.
Your payment data during a bKash or Upay transaction passes through those providers, who handle it under their own published terms. We receive a confirmation of the transaction result but do not store your mobile wallet credentials.
If any part of these terms is found to be unenforceable in your jurisdiction, the rest of the terms continue to apply. We do not guarantee that all features of the platform are available or lawful in every region.